Maya Zoho Assistant
Work across Zoho CRM, Books, Creator, and your connected Zoho apps from one place — without switching tabs.
How it works
- 1
Tell Maya what you need
Type in plain language — "add this lead", "create an invoice for Acme", "show overdue accounts", "build an onboarding form".
- 2
Intent detected
Maya identifies the right Zoho app — CRM, Books, Creator, or Desk — based on what you asked.
- 3
Action drafted or completed
Maya creates the record, drafts the document, or surfaces the information you asked for — ready to review.
- 4
Confirm and move on
Review the output, make any adjustments, and confirm. No tab switching.
One assistant. Five capability areas.
Maya detects what you need and routes your request internally. You speak naturally — Maya handles the routing.
Sales & CRM
Zoho CRM- Add a lead and draft a personalised follow-up
- Check pipeline status and overdue deals
- Update contact records from a meeting note
- Generate a prospect outreach sequence
Finance & Books
Zoho Books- Create an invoice for a client
- List unpaid invoices and overdue accounts
- Generate an estimate from a project brief
- Check payment status for a customer
Operations & Creator
Zoho Creator- Build a vendor onboarding form
- Create an internal approval workflow
- Add or update records in a custom app
- Surface records that match a criteria
Customer Support
Zoho Desk- View open tickets for a customer
- Summarise a customer issue history
- Draft a support reply with full context
- Flag high-priority unresolved tickets
Reporting
Cross-app- "What changed this week?" across CRM and Books
- "What needs my attention today?"
- Unpaid invoices with open CRM deals for same client
- Team activity summary across all apps
Intent routing — how Maya knows where to go
"Create an invoice for Acme Corp"
→ Zoho Books
"Add this lead and draft a follow-up"
→ Zoho CRM
"Build a vendor onboarding form"
→ Zoho Creator
"Show customers with unpaid invoices and open deals"
→ CRM + Books
"Open tickets with no reply in 48 hours"
→ Zoho Desk
"What changed in the business this week?"
→ Cross-app summary
Zoho Authorised Partner
Smart Maya AI is an authorised Zoho partner. We help businesses select, set up, customise, and integrate Zoho products — and Maya AI connects directly to your Zoho workspace for daily operations.
Explore Zoho servicesStop switching between Zoho apps.
One interface. Every Zoho app. Tell Maya what you need and it handles the routing.
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